Yearly Archives: 2012

social media mistakes create preventable crises


We’ve all heard the Twitter horror stories about posting a message you thought was going to your personal account but ended up posted on the corporate account you manage instead. Oopsies. Accounts for a senator & the American Red Cross are infamous for these mistaken tweets. And it seems those […]

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Still Remembering Lynda Lee Kaid


Tomorrow, April 13, is the one year anniversary of the gone-too-soon Dr. Lynda Lee Kaid. Dr. Kaid (yes, I still call her Dr. Kaid even though I’m a tenured professor!) was my mentor, adviser, support system, cheerleader & friend during my doctoral studies. It has been very difficult for me […]

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what is missing in social media research


Now that I am back from my military duty in Afghanistan & just really staring to settle in, I have had a chance to catch up a bit on social media research. As I read articles — both popular press metrics pieces and scholarly theoretical pieces — I’m struck not […]

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